How to use it, screen by screen

Every screen, in the order you meet them — and what to do when one of them is not what you expected.

This is the product screen by screen, in the order you meet them. If you are looking for what Recognition of Prior Learning is, how it works is the page for that; this one assumes you have decided and want to know where things are.

Inside either app, ask it instead. The “Where is…?” button in the bottom-right corner takes plain words — a unit code, “my white card”, “referees” — and goes there. In the guide, Show me around on the welcome screen walks you through the workspace itself.

1. The trade page

One page per qualification, and the place most people arrive.

What the price means: The figure is what six months' access costs for that qualification — they range because bigger qualifications have more units to work through. Building is free; paying is what releases the finished portfolio to an RTO. Other terms, including a monthly one that renews until you cancel, are on the checkout.
“Talk through N units”: The number of units in that qualification's packaging rules. It is the size of the job, not a number of questions — one unit can be a two-minute conversation if you have done the work for years.
Who assesses this: We do not. The page links to the national register's own list of RTOs for that code, which is first-party and stays current. Choosing one is yours.

2. Starting, free

The free door, which is the one to use first.

What free gets you: The whole portfolio: the conversation, the dashboard, photo uploads, referees, the lot. What it does not do is release the finished article.
What you need to hand: Nothing. You can start with a conversation and add photographs whenever you find them — the portfolio waits.
If the free button is not there: Free trials are a setting, and when they are off the page does not offer one rather than showing a button that fails.

3. The guide

A conversation that asks about work you have already done, one unit at a time.

Where to start: The welcome screen has a Show me around button that walks you through the whole workspace, lifting each control out of the page as it explains it. It runs itself the first time; that button is how you see it again.
“Where is…?”: Bottom-right corner, in both the guide and your dashboard. Type what you are looking for in your own words — “my white card”, “referees”, a unit code — and it takes you there.
Talking instead of typing: There is a microphone. Most people describe a job better out loud than they write it, and the guide records what you said rather than tidying it.
Stopping and coming back: Every stage keeps its place. A finished stage locks, so an earlier answer cannot be quietly changed underneath a portfolio built on it.

4. Your dashboard

What has actually been recorded, beside the conversation.

The percentage: Counts only evidence you have confirmed. It is deliberately not encouraging: an empty portfolio reads as empty, because a number that flatters you at 4% is a number you learn to ignore.
Covered, partial, not covered: Per performance criterion, not per unit. “Partial” means something is attached and it does not yet carry the criterion on its own.
Why a photo did not count: Analysis proposes; you confirm. Nothing is mapped to a unit until you say it is your work and what you did — which is also why an assessor can trust the mapping.
Gaps: Written in your own words when you say you have not done something. They travel to the assessor, because “I have not done a suspended ceiling” is more useful to them than a blank.

5. Evidence

Photos, tickets, dockets, payslips — and what the product does with them.

What happens to a photo: The file is read for its capture date, the camera, and whether it is dark, blurry or undated. Where a model is configured it also describes what is visible and suggests criteria. You confirm or reject every suggestion.
What good evidence looks like: Dated, showing your own work, recent enough to still be how you work. What counts as evidence goes through the four tests an assessor applies.
Identity documents: Kept in the same store as everything else, so one deletion request removes all of it. See privacy.

6. Referees

The people who saw you do the work.

What you record: Who they are, how they know the work, and which units each can speak to. That is what makes it useful: “this supervisor can confirm these six units” rather than a page of general praise.
Their side: You send them a single-use link. They confirm the units you named, and the link is spent. We never cold-call a referee.
Consent: Their contact details reach the assessor only where you said they agreed to that.

7. Paying

What it releases, and what it does not.

What changes: The export unlocks. Everything you built was already yours and stays exactly where it is.
If a term runs out: You keep everything. What you lose is the ability to export until you renew — recording work you did last week should never depend on a card.
Refunds: On the terms page. Your rights under the Australian Consumer Law come first, and nothing on that page limits them.

8. The handover

One zip, arranged so an assessor can read it in order.

What is in it: A front page with what is claimed and what is still outstanding; the portfolio as HTML and PDF; the evidence matrix as data; the files themselves, foldered and named so a row in the matrix finds its photograph; your referees; your declaration.
Who sends it: You do. Nothing reaches an RTO unless you send it.
What it is not: An assessment. It is a submission — the RTO's assessor decides, and may ask for more. What arrives with them is written out in full.

If something is not where this says it is

Tell us — that is a documentation bug and we would rather fix it than have the next person hunt. Contact reaches a person, and you do not need an account to use it.

How to use it